Terms & Conditions

Shaoxing Qianbodu Knitting Co., Ltd. (“we”, “us”, “our”, or “the Company”) operates the website [insert your website URL]. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from us, including OEM and ODM orders.

By accessing our website or placing an order with us, you (“Customer”, “Buyer”, or “you”) agree to be bound by these Terms. Please read them carefully.

Scope of Application

These Terms apply to:

All quotations, order confirmations, and contracts for products supplied by us

All OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) orders

Your use of our website

Any terms proposed by the Customer that differ from these Terms are hereby rejected unless expressly agreed in writing by us.

Quotations & Pricing

    Validity: All quotations are valid for 30 days from the date of issue unless otherwise stated.

    Prices: Quoted prices are based on the specifications, quantities, and delivery terms (e.g., EXW, FOB, CIF) stated in the quotation. Prices are subject to change if:

    • Raw material costs change significantly
    • Exchange rates fluctuate by more than 3%
    • The Customer modifies specifications or quantities

    Hidden costs: No hidden fees. Tooling costs, sample fees, and certification fees (if any) will be clearly stated in the quotation.

    Order Confirmation

    A binding contract is formed only when we issue a written order confirmation (via email or signed proforma invoice).

    The Customer is responsible for reviewing the order confirmation carefully. Any discrepancies must be reported within 3 business days.

    Once an order is confirmed, changes to specifications, quantities, or delivery dates may result in additional charges or delays.

    OEM & ODM Orders – Customer Responsibilities

    For OEM orders (Customer provides design/specifications):

    The Customer warrants that their designs, drawings, or specifications do not infringe any third-party intellectual property rights.

    We are not responsible for performance failures resulting from errors in Customer-provided specifications.

    For ODM orders (We provide design):

    We retain ownership of the base design unless a separate Design Exclusivity Agreement or IP Transfer Agreement is signed.

    If the Customer requests an exclusive design, additional fees may apply, and terms will be documented separately.

    Important: For all orders, the golden sample (final approved sample) serves as the binding quality reference for mass production.

    Payment Terms

    • Term
    • Deposit
    • Balance
    • Methods
    • Late payment

    Production & Delivery

    Lead times:

    • Type
    • Sample (standard)
    • Sample (ODM/custom)
    • Bulk production

    Lead times begin after:

    • Order confirmation is signed
    • Deposit is received
    • All specifications (including golden sample approval) are finalized

    We will notify the Customer of any delays. Force majeure events (see Section 12) extend lead times reasonably.

    Partial shipments are permitted unless expressly excluded. Each partial shipment is considered a separate contract.

    Shipping & Risk of Loss

    • Incoterms: Default term is FOB Ningbo/Shanghai unless otherwise agreed in writing.
    • Risk transfer: Risk of loss or damage to products passes to the Customer upon delivery to the carrier (for FOB/EXW) or at the named place (per Incoterms agreed).
    • Insurance: We do not arrange insurance unless requested in writing (at Customer’s expense).
    • Shipping damage: Claims for damage during transit must be filed directly with the carrier. We will assist with documentation.

    Inspection & Acceptance

    The Customer has the right to inspect products before shipment (at our facility or via third-party inspection).

    If no inspection is arranged, shipment constitutes acceptance of the products.

    Hidden defects: Must be reported within 14 days of receipt, with photos/videos and a description. After 14 days, products are deemed accepted.

    If a manufacturing defect is confirmed, our liability is limited to replacement, credit, or partial refund as described in our Refund and Returns Policy.

    Limitation of Liability

    To the maximum extent permitted by law:

    • No consequential damages: We are not liable for any indirect, incidental, special, or consequential damages (including lost profits, loss of data, or business interruption) arising from any order or product.
    • Maximum liability: Our total liability for any claim related to an order is limited to the invoice value of the specific products giving rise to the claim.
    • No liability for: Customer-provided specifications, market performance, normal wear and tear, or misuse of products.

    Intellectual Property

    • Customer IP: Any designs, drawings, or trademarks provided by the Customer remain the Customer’s property. We will not use them for any other customer without written permission.
    • Our IP: Our manufacturing processes, ODM base designs, and tooling remain our property unless a separate agreement states otherwise.
    • Confidentiality: Bothparties agree to keep confidential any non-public information shared during the business relationship.

    For ODM exclusivity, a separate Non-Disclosure Agreement (NDA) and Exclusivity Agreement must be signed.

    Force Majeure

    We are not liable for delays or failures to perform caused by events beyond our reasonable control, including but not limited to:

    • Natural disasters (fire, flood, earthquake)
    • War, civil unrest, or terrorism
    • Government actions, trade sanctions, or export restrictions
    • Labor strikes or shortages
    • Raw material shortages or supply chain disruptions
    • Pandemics or public health emergencies

    If a force majeure event occurs, we will notify the Customer promptly and the delivery date will be extended reasonably. If the event continues for more than 60 days, either party may cancel the order with a refund of any unused deposit.

    Governing Law & Dispute Resolution

    • Governing law: These Terms are governed by the laws of the People’s Republic of China, without regard to conflict of law principles.
    • Dispute resolution: Any dispute arising from these Terms or an order shall first be attempted to resolve through good faith negotiations. If unresolved within 30 days, the dispute shall be submitted to binding arbitration in Shaoxing, China, in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).

    The arbitration award shall be final and binding on both parties.

    Modifications to Terms

    We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to our website. Your continued use of our website or placement of orders after changes constitutes acceptance of the modified Terms.

    It is your responsibility to review these Terms periodically.

    Severability

    If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

    Entire Agreement

    These Terms, together with our Privacy Policy and Refund and Returns Policy, constitute the entire agreement between you and us regarding your use of our website and purchase of products. Any previous agreements, whether written or oral, are superseded.

    Contact Us

    Shaoxing Qianbodu Knitting Co., Ltd.

    Email: +86-0575-82828988

    Phone: aaa@syybl.com

    Address: Fenghui Town Industrial Zone, Shangyu District, Shaoxing City, Zhejiang Province, China

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